FAQS
Shipping
We offer free USPS shipping on all domestic orders.
International Orders
Victoria Six does ship internationally. Your estimated shipping costs will be calculated at checkout. All international purchases are final.
Returns
We take extreme pride in our products. Because our fine jewelry pieces are made-to-order, we do not offer returns on them. For our gold-filled or plated items, you can initiate the return process by contacting us within 5 days of receiving your jewelry.
Please not that there are no returns or exchanges on international orders.
Jewelry
What does “gold filled” mean?
Gold filled jewelry is a more affordable alternative to solid gold. It is an actual layer of gold-pressure bonded to a base metal (brass, rhodium, copper or sterling silver). Gold filled is not to be confused with gold plating as filled literally has 100% more gold than gold plating.
Gold filled is constructed in two or three layers. Our gold filled jewelry is made with 14K rose or yellow gold and bonded onto brass. Unlike plated metals, Gold filled is legally required to contain 5% or 1/20 gold by weight. Our pieces are 14/20 gold-filled, or 14K. If properly cared for, gold-filled pieces can last as long as 14K solid gold pieces.
How do I care for my jewelry?
Pearls:
Pearls are an organic gem and need to carefully taken care of. Only use jewelry cleaners that are marked safe for pearls. Do not exercise while wearing them and keep them away from hairspray and perfumes. You can clean them with lukewarm water and a gentle soap, wiping gently to dry.
Gold Fill Pieces:
You may clean your gold filled jewelry regularly using warm water to wash and a soft cloth to pat dry; do not rub. Avoid wearing your gold filled jewelry in the ocean or swimming pools, as the salt water and chlorine can cause damage. Keep your gold filled jewelry as dry as possible and away from humidity. Like other pieces of jewelry, store it individually and avoid rubbing or friction against other jewelry. Avoid exposure to heavy detergents, cleaning agents, perfume, hairspray and lotions, as the harsh chemicals may cause it to tarnish
